Bank Call Centre Executive Interview Questions


Bank call centre interview questions are used as an effective tool to interview the deserving applicants, who are willing to work as a bank call centre executive. By reviewing the overall experience, proficiency of handling bank products and educational background of all job seekers, an eligible candidate is appointed as a bank call centre executive.

Sample Bank Call Centre Executive Interview Questions:

  • Tell us something about your career achievements? How long have you been working as a bank call centre executive?
  • Are you feeling confident about this job interview?
  • Please mention something about your communicational skills and convincing abilities.
  • Explain the major job functions of a bank call centre executive.
  • Do you think you can convince a discontented customer to initiate a professional seller buyer relationship again?
  • What strategy do you follow to resolve the customer issues over the phone?
  • Can you handle loan products, credit cards and mortgage products?
  • Tell us something about your coordination with the team and the department head.
  • Have you ever encountered with an issue within a team? In future, if you face such a situation in the future, how would you deal with it?
  • Do you think you can work in noisy and hectic working environment?
  • Tell us about your ability of handling banking transactions and cross- selling of bank products.
  • What type of reports do you prepare regularly and name the database maintained by you weekly?
  • How good are you in fulfilling your monthly targets under the tight deadlines?
  • Why should we consider you as the suitable candidate for this job?

Category: Call Centre Interview Questions

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