Call Centre Technical Support Officer Interview Questions


Call Centre Technical Support Officer Interview Questions are the questions which are asked from a person who is appearing for an interview which leads to the job position of a call centre technical support officer. These questions are meant to judge the person’s capability of becoming a call centre technical support officer. A Call centre technical support officer is a person who is responsible for overseeing and troubleshooting the technical problems caused at a call centre. He is in charge of operating various software in the call centre.

Sample Call centre technical support officer interview questions:

  • Please tell us something about yourself, your hobbies and your personality.
  • How long have you been working as a call centre technical support officer?
  • Do you find your work interesting?
  • Have you taken any special training related to this job profile?
  • If given a chance, would you change your profession?
  • What is a trigger?
  • What is the definition of a stored procedure?
  • What utility would you use to recover a deleted file?
  • How would you find the IP address of a system?
  • What is an Ethernet switch?
  • What is a tip and a ring?
  • How do you configure a WINS server?
  • Would you be able to give your services for long working hours?
  • What is the pay package that you expect from us?
  • What are the main qualities according to you which are required to be a technical support officer?
  • Do you possess all these qualities?

Category: Call Centre Interview Questions

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