CRM Technical Interview Questions

  1. How will you differentiate between an R/3 and CRM?
  2. What are the chief features of CRM?
  3. What are the 5 advantages of CRM?
  4. CRM Help the organization’s sales staff to make the closure of the deals much faster. What is your take on this?
  5. Explain in short how CRM can help an establishment in simplifying the marketing of their products and services which will eventually expedite the sales process.
  6. Collection of the customer responses is considered as one of the main types of the data collected in CRM. Do you agree or disagree with the statement?
  7. Call centers play an important role in CRM. What steps would to adhere to in this regard if you want to increase its efficiency?
  8. How much experience do you have in CRM working atmosphere?
  9. What are your salary expectations from this job profile?
  10. If you have any queries, please feel free to ask?

Category: Technical Interview Questions

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