Customer Service Associate Receptionist Interview Questions


A Customer Service Associate Receptionist Interview Questions is records of questions that can help interviewers perform his or her job of selecting appropriately skilled candidates for the position of a Customer Service Associate Receptionist. Through these questions the ability to work under the orders of a customer service supervisor, handle pressure situations, and provide good customer service are being tested.

Sample Customer Service Associate Receptionist Interview Questions

  1. What are your career goals and aspirations?
  2. Why do you want to become a Customer Service Associate Receptionist?
  3. In what way are you different from the lot of candidates here? Why should we choose you?
  4. What skills are required to become a Customer Service Associate Receptionist? Which of them do you possess and which of them do you lack?
  5. Tell me how to handle, take orders, and work under a difficult boss?
  6. Describe a situation where you handled the customer query well and you received appreciation from the customer?
  7. Does feedback from customers considered in your performance appraisal, increments, and bonus?
  8. Which one would you prefer to work first – an important customer with a minor query, and a new customer with a difficult query? What is the reason?
  9. How do you handle pressure situations? Illustrate with an example.
  10. What kind of team mates do you dislike?
  11. What is your favorite subject? Can you answer anything on it?
  12. Tell us about your hobbies and interests? What is your favorite hobby?
  13. What was your compensation in your previous company?
  14. What is your expected compensation range for this position?

Category: Customer Interview Questions

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