Help desk Interview Questions

1. What do you understand from help disk operations?
2. What are your qualifications and have you ever taken any training in this field?
3. Why did you leave you previous organization? Was there any dispute with the management?
4. Why do you know about our organization? Share its policies for customer satisfaction?
5. What do you understand from customer satisfaction index? What do you do if you got connected online to any annoyed person?
6. Have you ever worked in team? Which working environment you would like?
7. How you will face the conflicts with your colleagues?
8. Do you have any knowledge on operation system? On which system you have worked recently?
9. Would you be comfortable for working in night shifts as well?
10. Tell us the best thing you have learnt from your previous candidatures?
11. How will you motivate and help your colleagues for achieving their targets?
12. Why did you leave you previous organization? Was there any dispute with the management?

Category: Job Interview Questions