Hospitality Interview Questions
Hospitality interview questions are questions asked during an interview or group discussion on hospitality management. It is very tricky as there are no correct or incorrect answers. The credit is assigned on the basis of how well one can answer and impress the congregate of recruiters. The questions illustrate the need of a hospitable candidate equipped to handle all types of customers elegantly. One has to interact with erratic customers in this field and the recruiters are mostly on the lookout of employees who are apt for handling such tasks.
The questions start with a short introduction of the candidate and proceeds on to asking him about his merits that make him qualify as a good hospitality professional. These jobs are quite stressful as the employees are required to absorb a great deal of pressure. Thus the physical and mental tenacity of the candidate must be also tested. Ambiguous questions may be asked by telling the candidate to imagine a situation where he has to deal with a difficult customer.
Hospitality interview questions must be made tricky enough to cover the following:
- The imaginative power must be scanned.
- The presence of mind must be checked.
- The level of politeness and patience must be measured.
Category: Hospitality Interview Questions