Insurance Claims Interview Questions


Insurance claims interview questions are asked during an interview to get an ideal candidate for a job in insurance claims. Insurance claims is a field which deals with cases where customers request for payment according to the policy chosen by them. An insurance claims officer has to review and analyse the application to see if it is valid claim. Insurance claim is a broad sector and may have many sub-roles like insurance claims controller, analyst, manager etc

Sample Insurance Claims Interview Questions

  • What are the skills required by one interested in the field of insurance claims?
  • What should be an insurance claims officer’s priorities when studying a claims case?
  • How detail-oriented are you and good are your research skills?
  • What are the basic problems one faces as an insurance claims executive and how do you deal with them?
  • If you think that a claim is not valid, how would you convey it to the customer?
  • How would you handle a situation if you refuse the claim application of a customer and the customer sends a complaint or demands a review of the application?
  • What do you look for when you get an application for insurance claims?
  • Can you give us an instance of where you found out that the claims made by the customer were false and thereby your alertness stopped the firm from losing money?
  • What have you learnt from your last job in insurance claims?
  • Describe a few major trends in the field of insurance claims.

Category: Insurance Interview Questions

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