Phone Job Interview Questions Customer Service

  1. Tell us a little about yourself?
  2. In which organization are you working currently? What have you learnt from your till date candidature?
  3. Have you ever worked with renowned companies?
  4. How many languages do you speak?
  5. What do you understand from customer? Tell something about customer care service?
  6. How do you handle an angry customer on phone? Discuss your techniques to calm down these types of customers?
  7. Are you aware how to make reports and keep records on daily basis?
  8. What are your strategies to convince a customer over phone to buy our product?
  9. Share your best abilities to prove that you are an eligible candidate for this profile?
  10. How long have you been into this field? What is your sure shot trick for success?
  11. Do you mind to sign a bond with the company for two years?
  12. Can you work over time to fulfil assigned targets?
  13. Are you satisfied with offered salary including perks?

Category: Telephone Interview Questions

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