Was there a time when you had to deal with an irate supplier? What was the issue and how did you tackle the situation?


Question: Was there a time when you had to deal with an irate supplier? What was the issue and how did you tackle the situation?

Answer: Yes. Three months ago, the manager of Srinivasa Agencies came to our office and created a scene that they were not being paid for the past 3 months. On the telephone, our accountant had informed him that his payments were made promptly. Even when he came to our office, our accountant responded with the same answer. I requested the supplier to calm down, had coffee sent for and personally looked into the books. I realized that we had two supplier with the same name. Inadvertently, we were sending both payments to the same party. I explained this situation and had their cheque made out immediately.

Category: Job Interview Questions

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